Cookies Policy

Last updated: 9 April 2026

What Are Cookies

Cookies are small text files that websites place on your device when you visit them. They are widely used to make websites work more efficiently and provide information to website owners about how visitors use their sites.

Cookies typically contain a unique identifier, the website name, and some numbers and characters. They allow websites to recognise your device when you return.

How We Use Cookies

We use cookies to improve your experience on our website, understand how visitors interact with our content, and ensure certain features function properly. This policy explains what cookies we use and why.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for our website to function properly. They enable basic features like page navigation, secure access to certain areas, and remembering your cookie preferences. Without these cookies, we cannot provide certain services you have requested.

Examples of essential cookies:

  • Cookie consent preferences
  • Session management
  • Security features
  • Load balancing

Essential cookies do not require your consent as they are strictly necessary for the website to operate.

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This allows us to improve how our website works and better serve our visitors' needs.

Information collected includes:

  • Pages visited and time spent on each page
  • Navigation paths through the website
  • Browser type and device information
  • Referring websites
  • General geographic location

We aggregate this information so that individual visitors cannot be identified. Analytics cookies require your consent before being placed on your device.

Functional Cookies

These cookies enable enhanced functionality and personalisation, such as remembering your preferences for future visits. They may be set by us or by third-party providers whose services we use on our pages.

If you do not accept these cookies, some or all of these features may not function properly.

First-Party and Third-Party Cookies

First-Party Cookies

These cookies are set directly by our website and can only be read by us. We use first-party cookies for essential website functions and to remember your preferences.

Third-Party Cookies

These cookies are set by external services we use on our website. We carefully select third-party services and ensure they meet our privacy and security standards.

Third-party cookies we may use include:

  • Analytics services to understand website usage
  • Content delivery networks for improved performance

Session and Persistent Cookies

Session Cookies

These temporary cookies are deleted when you close your browser. They help with tasks like remembering what you have added to your enquiry as you navigate between pages.

Persistent Cookies

These cookies remain on your device for a set period or until you delete them. They remember your preferences for future visits and help us understand visitor behaviour over time.

Specific Cookies Used

Cookie Consent

Name: cookie_consent
Purpose: Remembers your cookie preferences
Duration: 12 months
Type: Essential

Session Management

Name: session_id
Purpose: Maintains your session as you navigate the website
Duration: Session
Type: Essential

Analytics

Name: analytics_*
Purpose: Collects anonymous information about website usage
Duration: 26 months
Type: Analytics (requires consent)

Managing Your Cookie Preferences

You have control over which cookies you accept. You can manage your preferences in several ways:

Cookie Banner

When you first visit our website, you will see a cookie banner allowing you to accept or customise your cookie settings. You can choose to accept all cookies or adjust preferences through the settings option.

Cookie Preferences Centre

You can review and change your cookie preferences at any time using the cookie preferences link in our website footer. This allows you to enable or disable different categories of cookies.

Browser Settings

Most browsers allow you to control cookies through their settings. You can typically:

  • View what cookies are stored and delete them individually
  • Block third-party cookies
  • Block cookies from specific websites
  • Block all cookies
  • Delete all cookies when you close your browser

Consult your browser's help section for specific instructions. Please note that blocking certain cookies may impact your experience on our website.

Browser-Specific Information

Google Chrome: Settings > Privacy and Security > Cookies and other site data
Firefox: Settings > Privacy & Security > Cookies and Site Data
Safari: Preferences > Privacy > Cookies and website data
Microsoft Edge: Settings > Cookies and site permissions > Cookies and site data

Impact of Blocking Cookies

If you choose to block or delete cookies, some features of our website may not work as intended:

  • You may need to re-enter information you previously provided
  • Certain personalised features will not be available
  • We will not be able to remember your cookie preferences for future visits

Essential cookies cannot be disabled as they are necessary for the website to function. Blocking them through your browser settings may prevent you from accessing certain parts of the website.

Other Tracking Technologies

In addition to cookies, we may use similar tracking technologies:

Web Beacons

These are small, transparent image files embedded in web pages or emails. They work with cookies to track user behaviour and measure website traffic. We use web beacons in our analytics.

Local Storage

Similar to cookies, local storage allows websites to store information on your device. We use local storage for certain preferences and functionality that enhances your experience.

Updates to This Policy

We may update this Cookies Policy from time to time to reflect changes in our use of cookies or relevant laws. The "last updated" date at the top indicates when this policy was most recently revised.

Significant changes will be communicated through a notice on our website or through the cookie banner when you next visit.

Third-Party Websites

Our website may contain links to third-party websites. When you click on these links, you leave our website and enter sites controlled by others. Those websites may use their own cookies and tracking technologies, which are governed by their own policies.

We are not responsible for the cookie practices of third-party websites. We encourage you to review their cookie policies before accepting cookies on those sites.

Consent and Age Restrictions

By using our website and accepting non-essential cookies, you consent to our use of cookies as described in this policy. If you are under 16, please seek permission from a parent or guardian before accepting cookies.

You can withdraw your consent at any time by adjusting your cookie preferences through the settings link in our footer or through your browser settings.

Data Protection and Privacy

Information collected through cookies is processed in accordance with our Privacy Policy and UK GDPR requirements. For more information about how we handle personal data, please refer to our Privacy Policy and GDPR compliance statement.

More Information

For more information about cookies in general, you can visit:

  • About Cookies: allaboutcookies.org
  • ICO Guidance: ico.org.uk
  • Your Online Choices: youronlinechoices.eu

Contact Us

If you have questions about our use of cookies or this policy, please contact us:

Email: [email protected]
Address: Serein Sponge Limited, 42 Kingsway, London, WC2B 6EX, United Kingdom